Effective Date: August 1, 2026
Last Updated: August 1, 2026

Ignite Therapy Services respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how information may be collected, used, and disclosed when you visit ignitetherapyrva.com (the “Website”) or communicate with Ignite Therapy Services through the Website.

For purposes of this Privacy Policy, “Ignite,” “we,” “us,” and “our” refer to Ignite Speech, LLC, doing business as Ignite Therapy Services.

Please read this Privacy Policy carefully. By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.

1. About Ignite Therapy Services

Ignite Therapy Services is a pediatric therapy practice serving children and families in Richmond, Virginia and surrounding communities.

Our services include pediatric speech, language, feeding, occupational therapy, and orofacial myofunctional therapy. We also provide educational resources through our Resource Library and offer Playful Pathways, an intentional play based enrichment program.

This Privacy Policy applies specifically to information collected through our public Website. It does not replace any separate privacy notice, consent form, service agreement, or Notice of Privacy Practices that may apply to clinical services.

2. Information We Collect

We may collect information that you voluntarily provide to us when you use the Website or communicate with us.

Depending on how you interact with the Website, this may include:

• Your name

• Email address

• Phone number

• Mailing address

• Information included in a contact or inquiry form

• Information you provide when requesting information about our services

• Information you provide when registering for a class, event, screening, or other program

• Information you provide when requesting or downloading resources

• Information related to payments or purchases made through third party payment processors

• Information you provide when subscribing to newsletters or other communications

Please do not submit sensitive medical, developmental, behavioral, feeding, or other health information through a general Website contact form unless specifically requested through a secure system.

3. Information Automatically Collected

When you visit the Website, certain information may be collected automatically through your browser, hosting provider, analytics tools, cookies, or similar technologies.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website or page

• General geographic information

• Website interaction and usage information

This information may be used to understand how visitors use our Website, maintain Website functionality, improve the user experience, and evaluate the effectiveness of our Website and resources.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support Website functionality, remember preferences, understand Website traffic, and improve your experience.

Cookies are small data files stored on your device by your web browser.

Some cookies may be placed by third party service providers that help us operate, analyze, or improve the Website.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

5. How We Use Personal Information

We may use information collected through the Website to:

• Respond to inquiries and requests

• Communicate with you about our services

• Schedule or coordinate services when applicable

• Process registrations or purchases

• Provide requested resources

• Send newsletters or other communications you have requested

• Send information about Ignite Therapy Services, programs, classes, or services when permitted

• Improve our Website and resources

• Understand Website usage and visitor interests

• Maintain Website security and functionality

• Comply with applicable legal obligations

• Protect the rights, safety, and property of Ignite Therapy Services, our clients, and others

We use personal information for legitimate business, administrative, service, or legal purposes consistent with the reason it was provided.

6. Email Communications

If you voluntarily subscribe to our newsletter or other marketing communications, we may send you emails regarding:

• Educational resources

• Ignite Therapy Services news and updates

• Therapy services

• Playful Pathways

• Classes and events

• Community programs

• Other information that may be relevant to families and professionals

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications does not prevent us from sending administrative or service related communications when necessary.

7. Sharing Information With Service Providers

We do not sell or rent your personal information.

We may share information with third party service providers that assist us in operating our business and Website. Depending on the services we use, these providers may include:

• Website hosting providers

• Website analytics providers

• Email and newsletter platforms

• Scheduling and registration platforms

• Payment processors

• Customer communication platforms

• Practice management or electronic health record systems

• Other technology or business service providers

These providers may process information on our behalf to perform the services they provide to Ignite Therapy Services.

We do not authorize our service providers to use your information for purposes unrelated to the services they provide to us, except as otherwise permitted by law or disclosed to you.

8. Clinical and Health Information

Information submitted through the public Website should not be assumed to be protected health information within your clinical record.

If you become a client of Ignite Therapy Services, additional privacy protections, policies, consent forms, and agreements may apply to information collected and maintained as part of your clinical care.

Depending on Ignite Therapy Services' status under applicable law, protected health information may be subject to HIPAA and other privacy requirements.

If Ignite Therapy Services is subject to HIPAA requirements, our separate Notice of Privacy Practices provides information about how protected health information may be used and disclosed and describes applicable patient privacy rights.

The Website Privacy Policy and the Notice of Privacy Practices serve different purposes and should not be considered interchangeable.

9. Third Party Websites and Links

The Website may contain links to third party websites, resources, organizations, or services.

These third party websites are not controlled by Ignite Therapy Services. We are not responsible for their privacy practices, security, content, or policies.

We encourage you to review the privacy policies of any third party website before providing personal information.

The inclusion of a third party link does not necessarily constitute an endorsement, sponsorship, or recommendation by Ignite Therapy Services.

10. Children's Privacy

Ignite Therapy Services provides pediatric services, and our Website may be visited by parents, caregivers, professionals, and children.

The Website is primarily intended for parents, caregivers, professionals, and other adults. We do not intentionally use the Website to solicit personal information directly from children.

The Children's Online Privacy Protection Act (COPPA) generally applies to websites and online services directed to children under 13 or to general audience services that have actual knowledge that they are collecting personal information from children under 13.

If you believe that a child has provided personal information through our Website without appropriate parental involvement, please contact us so that we can review the information and take appropriate action.

11. User Submissions

If you voluntarily submit a testimonial, comment, photograph, or other material to Ignite Therapy Services, you represent that you have the legal right to provide that material.

We will use submitted materials only as permitted by the applicable consent or authorization.

We will not assume that submission of a child's photograph, testimonial, or identifying information gives us permission to use that information for advertising or marketing purposes.

Additional written authorization may be required before we use photographs, testimonials, or other identifying information for marketing purposes.

12. Resource Library

Our Resource Library provides free educational handouts and information to families and professionals.

When you request or download a resource, we may collect information such as your name and email address if that information is requested through the resource download process.

Resource Library materials are provided for general educational purposes and are not individualized medical or therapeutic advice.

We may use information associated with Resource Library requests to provide the requested resource and, when you have separately consented to receive them, related educational communications.

13. Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information maintained through the Website.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee that information transmitted through the Internet will always remain secure.

If you believe that information you provided to us has been accessed or disclosed improperly, please contact us promptly.

14. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and administrative records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

Clinical and health information may be subject to additional retention requirements and is governed by applicable clinical, legal, and privacy policies.

15. Your Privacy Choices

Depending on the type of information involved and applicable law, you may contact us to:

• Request information about personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Unsubscribe from marketing communications

• Ask questions about how your information is used

Some information may not be eligible for deletion because we are required or permitted to retain it for legal, clinical, financial, security, or other legitimate purposes.

To protect your privacy, we may need to verify your identity before fulfilling certain requests.

16. Marketing Communications

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Opting out of marketing communications will not necessarily prevent us from sending transactional, administrative, scheduling, billing, or other communications necessary to provide requested services.

17. Do Not Sell or Rent Personal Information

Ignite Therapy Services does not sell or rent personal information to third parties.

We may use third party technology providers to help operate our Website and business as described in this Privacy Policy.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements.

When we make changes, we will update the “Effective Date” and “Last Updated” dates at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy to remain informed about our privacy practices.

19. Contact Us

If you have questions about this Privacy Policy or how Ignite Therapy Services handles information collected through the Website, please contact us.

Ignite Therapy Services
Richmond, Virginia

Website: ignitetherapyrva.com

Email: meghan@ignitetherapyrva.com

Effective Date: August 1, 2026
Last Updated: August 1, 2026